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The functions of an Assessment Quality Partner - AQP

An Assessment Quality Partner must, in respect of the qualifications and part qualifications specified in the Service Level Agreement; recommend the external assessment specifications document for approval by the QCTO; recommend the external assessment specifications document for approval by the QCTO; develop and maintain a national data-bank of instruments for external assessments;publish exemplars of external assessments;recommend to the QCTO the accreditation and withdrawal of accreditation of skills development providers for the knowledge and/or practical skills component using criteria and guidelines provided by the QCTO; register assessors and moderators for the external assessments;develop c[...]

Implementation of an appeals process

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Also see templates/examples for “appeals process”

Some guidelines towards the implementation of an appeals processes within an organisation or training provider.

-Implement the policy and templates by documenting this in your QMS Policies.
-Notification and communication toward the excising stakeholders to notify them about the changes or implementation of new policies. (recording keeping of notification is very important).
-Referral/reminders of appeals process in the roll-out of learning material and assessment guides.
-Record keeping during pre-assessment meetings to confirm the appeals process was discussed.
-Templates of the appeals policy and template should be implemented and provided with any learning material – SETA policy.